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For operations teams

The SOP generator built for operations teams

Document processes faster than they change. Convert any meeting, chat, or voice note into a structured, role-assigned SOP, ready for your wiki, runbook, or onboarding.

Generate your first SOP free, under 60 secondsSee pricing

Operations teams live in a permanent state of "we should document that". A new vendor process. An incident response. A finance close. A vendor renewal. A new hire onboarding flow. The process gets explained on Zoom, refined in Slack, finalized in a Notion page that's six versions out of date. Sendabrief turns the explanation step into the documentation step. Record a meeting, drop in the Slack export, paste the voice note transcript, get a structured SOP back. Roles assigned. Decisions surfaced. Ready to publish in your wiki.

What teams ship with Sendabrief

<1 min
from raw input to draft SOP
10x
more SOPs documented per quarter
0
blank Notion pages to start from

Common scenarios

Internal training calls → onboarding runbooks

Engineering enablement runs a training session over Teams or Meet. Recording goes into Sendabrief. The structured runbook is ready before the post-mortem doc is even started.

Slack incidents → post-mortem SOPs

An incident gets resolved in #ops-incidents. Screenshot or export the thread, drop it in Sendabrief, ship the resulting runbook as a pinned link back to the channel within the hour.

Voice notes → field operations SOPs

Field supervisors record voice notes describing on-site procedures. Sendabrief transcribes and structures them into searchable SOPs that survive supervisor turnover.

Vendor or customer call → playbook update

Quarterly business review with a vendor produces new process changes. Drop the recording in Sendabrief; the updated playbook is in your wiki the same day.

Why ops teams pick Sendabrief over LMS platforms or generic AI

Trainual and Process Street are excellent at their jobs, training execution and recurring checklist execution respectively, but neither generates SOPs from raw input. They assume you've already written the SOP. Sendabrief is the upstream tool: get the SOP written in the first place, fast. Then optionally feed it into Trainual or Process Street for execution. For ops teams in the documentation-deficit phase, Sendabrief is where you start.

Common questions

Can I use Sendabrief to generate runbooks?
Yes, runbooks are just SOPs with a specific framing. Most ops teams find Sendabrief generates better first-draft runbooks from meeting recordings than they could write manually in 10x the time.
Does this work for incident response documentation?
Yes, paste or screenshot the incident thread (Slack, Teams, etc.), and Sendabrief structures it into a post-mortem-style SOP with the steps taken, decisions made, and resolution path.
Can I push SOPs to my internal wiki automatically?
Yes, the REST API on the Agency plan supports pipelines into Confluence, Notion, SharePoint, or any wiki via Markdown export.
Does Sendabrief replace Notion or Confluence?
No, keep your existing wiki. Sendabrief is the generator; your wiki is the home. Export Markdown from Sendabrief into Notion or Confluence to maintain a single source of truth.
How does this compare to Process Street?
Process Street is for running written SOPs as recurring checklists. Sendabrief is for getting the SOPs written in the first place. Use both, Sendabrief upstream, Process Street downstream.
Can I version SOPs as processes evolve?
Yes, every SOP supports unlimited edits with version history. When the process changes, drop in the new recording and Sendabrief regenerates the SOP, preserving history.
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For other teams

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