SOPs should be the easiest thing your team writes, not the hardest
Sendabrief is the AI SOP generator built for the way modern teams actually communicate: meetings, chats, voice notes, and transcripts.
Every operator we've ever talked to has the same problem: the institutional knowledge of their team lives in places that aren't documentation. The senior account manager explains the workflow in a 12-minute Zoom call. The lead engineer answers the same Slack thread three times a month. The agency owner leaves WhatsApp voice notes that contain the entire client playbook. The knowledge exists. The documentation doesn't. And writing SOPs by hand is the most postponed task in every operator's week, because the people who know the process are the busiest people on the team.
Why we built Sendabrief
The category of “SOP tools” was built for a different era, one where processes were screenshot-able browser walkthroughs or text written from scratch in a wiki. Those tools are excellent at what they do. They just don't help when your process is a conversation. Sendabrief is the first SOP generator built natively for conversation-based input: Zoom, Google Meet, Microsoft Teams, Slack, WhatsApp, Loom, voice notes, transcripts from any AI notetaker. Drop in the raw material; get a structured Standard Operating Procedure back. That's the entire product.
What we believe
Documentation should match the medium of the work. If your team works on Zoom and Slack, your documentation tool should ingest Zoom and Slack, not require you to rewrite everything in a wiki. Pricing should match the value, not the headcount. Flat pricing means a 30-person agency pays the same as a 5-person one for the same product. Per-seat pricing is a tax on growth and we won't do it. Honest comparisons beat self-promotion. Every comparison on this site names the cases where the other tool wins. Long-term, that builds the trust that drives growth.
Who we're for
Agencies generating client-facing playbooks. Operations teams documenting internal processes. Customer success teams building onboarding libraries. Service businesses with institutional knowledge locked in voice notes from senior staff. Any team that has more meetings and chats than they have written documentation. Read more about Sendabrief for agencies, for operations teams, or for customer success.