Writing on SOPs, ops, and AI documentation
Tactical guides for operators who would rather not write SOPs from a blank page.
How to create an SOP (and why most teams never finish one)
Most SOP projects die in a shared doc somewhere. Here is what separates the teams that actually finish their documentation from the ones that keep planning to.
6 min read
How to turn a Zoom recording into an SOP (in under 60 seconds)
You already recorded the meeting. Stop letting the SOP live in your head. Here's the exact workflow to convert a Zoom recording into a structured, editable SOP in under a minute.
4 min read
What is an SOP? Standard Operating Procedures, explained
Plain-English definition, what an SOP actually contains, and how it differs from work instructions, playbooks, and meeting notes.
5 min read
SOP template: the 7-step framework agencies actually use
Most SOP templates are too generic to use. This is the seven-section framework that holds up for agencies, ops teams, and customer success. Copy it as-is.
4 min read