Documentation built for real estate teams
Listing processes, tour playbooks, transaction checklists, generated from agent calls, voice notes, and WhatsApp groups. Where your team actually communicates.
Real estate runs on WhatsApp, voice notes, and verbal handoffs between agents who barely sit at desks. The veteran agent's listing playbook is in her head and in 47 voice notes to her junior. The brokerage's transaction process lives in a Slack channel nobody indexes. Sendabrief converts that input into structured SOPs your team can actually find. Built for the way real estate actually operates: mobile, voice-first, conversation-driven.
Workflows teams document with Sendabrief
Voice notes → listing playbook
Senior agent records voice notes describing how she handles new listings, staging, photography, pricing, marketing cadence. Drop the .opus files in Sendabrief; get a structured listing playbook every junior agent can follow.
Office WhatsApp group → transaction SOP
Your office WhatsApp group contains the deal-by-deal trail of how transactions get done, inspections, disclosures, financing contingencies. Export the chat to Sendabrief; get a transaction SOP that survives agent turnover.
Buyer tour debriefs → showing checklist
Record the post-tour Zoom debrief with the agent and client. Sendabrief produces a showing follow-up SOP, communication cadence, document delivery, decision-point check-ins.
Property handoff calls → management runbook
When a new property comes under management, the handoff is a 30-minute call. Drop the recording in Sendabrief; get a property-specific management runbook with vendor contacts, maintenance schedule, and tenant communication patterns.
Why real estate teams particularly need this
Real estate has one of the highest agent turnover rates of any sales business. Every departure costs the brokerage tens of thousands in lost institutional knowledge. The agents who know how to run the playbook are the ones working deals 60 hours a week, they have zero capacity to sit down and write SOPs. Sendabrief lets them document by doing what they already do: leaving voice notes, sending WhatsApp messages, talking on calls. The documentation gets generated automatically. Knowledge stays with the brokerage even when agents leave.